Contact us

Need help? We're here for you! 

 

CHAT

Monday–Friday, 09:00–11:00 and 13:00–15:00 CET (08:00–10:00 and 12:00–14:00 UK time).

We’re here to help you with everything from size questions to finding the perfect outerwear for the season – and to give advice whenever you need it.

 

CONTACT FORM

Click on the “Need help” tab at the bottom right and create a case whenever it suits you.
We’re receiving a lot of inquiries right now, which may mean response times are a little longer than usual.

We’ve also gathered our most frequently asked questions on this page.

 

HOLIDAYS 2026

Our customer service is closed on the dates below, but you are always warmly welcome to reach out through our contact form. We wish you wonderful holidays and look forward to assisting you as soon as we’re back.

3 April – Good Friday
6 April – Easter Monday
1 May – Labour Day
14 May – Ascension Day
6 June – National Day of Sweden
19 June – Midsummer’s Eve
24 December – Christmas Eve
25 December – Christmas Day
26 December – Boxing Day
31 December – New Year’s Eve
1 January – New Year’s Day
6 January – Epiphany